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CRH Announces New Online Patient Portal System - Jul. 21, 2014

Calais Regional Hospital announces the new online patient portal systems in the CRMS offices and at the hospital.

The CRMS patient portal went live in May as part of the electronic health record installation.  The hospital patient portal went live in July.   The patient portals are secure online websites that provide patients convenient 24-hour access to their personal health information.  

"The Patient Portals empower patients and their families to take a more active role in their health care," said CRH CEO Michael K. Lally.  "Patients can view their information and request changes, if needed. They also can download and share their records with providers outside of the area. This will ensure all providers caring for a patient are working from the same set of information, making care safer and more efficient."  

It's easy to sign up!

We want to partner with our patients to provide expert guidance and tools for them to take an active role in their health care. Our Patient Portals are free and available to use 24 hours a day, 7 days a week.  Registering is easy.  When presenting as a patient at the hospital and one of the CRMS offices, simply provide an email address.  Patients will be sent a secure link to enroll in the portal.  Remember this process must be completed once for the hospital portal and again for the CRMS portal.  

Because each portal offers different health care information, patients are strongly encouraged to acquire log in information for both Patient Portals.

It's easy to use.

You don't have to download or install any programs. You can access the patient portals from any desktop computer, tablet or mobile device with internet connection. The portals have user-friendly navigation.

Hospital Patient Portal

The CRH patient portal is a secure online home for hospital health information and services.  When patients sign-up for the CRH patient portal, they will be able to:

-Have online access to healthcare information related to your hospital inpatient visit such as an updated list of medications, diagnoses, allergies, lab test results, patient history, etc.

-Access hospital discharge instructions for better after-discharge care.

-View and share your lab results and dates of other medical services received at CRH.

CRMS Patient Portal

The CRMS patient portal is a secure online home for provider office visit health information.  The CRMS portal provides the patient's health information and allows for communication with the providerís office.  Patient's can:

-View and request an appointments
-Request prescriptions and refills.
-Communicate with your provider by sending and receiving secure messages.  
-View your billing statements or balance and make secure online payments.
-View personal health information and update demographic information.
-Available soon, will also be the ability to retrieve test results.

Your privacy is important.

Patient's personal and medical information in the portals will be kept confidential. The portals use a secure, encrypted connection that meets the highest industry standards. Only patients -- and those the patient authorizes -- will be able to see or gain access to the information in the patient portals.

CRH will not share, sell or lease personal information with any outside party not affiliated with our organization. It's all about our patients.

CRH hopes that these free online services enhance your experience with the hospital and CRMS and helps community members become healthier, more informed patients. It is exciting to see this new opportunity for patients and their caregivers to become more involved in their healthcare. With the launch of the portals, for the first time patients will be able to have online access, day or night, to their hospital and office records.

"We are encouraging all of our patients to enroll," Mr. Lally said. "This is a valuable opportunity for patients and their families to actively participate in their care, which contributes to better health."