Pratt Chevrolet Buick Recognized By AAA Again - Apr. 16, 2013
Pratt Chevrolet-Buick of Calais has been awarded the 2012 Approved Auto Repair Facility of the Year Award, Dealer Division. This is a record setting fifth time that Pratt Chevrolet-Buick has been recognized with this honor, having also received the award in 2007, 2008, 2009 and 2011. They also finished a close second for the honor in 2010.
Scoring is derived from an annual customer satisfaction rating based on AAA's service evaluation card responses. Pratt Chevrolet-Buick scored the highest AAA rating among all AAA Approved Auto Repair shops in the Dealer Division in Maine.
AAA's Approved Auto Repair program recognizes outstanding service facilities throughout Northern New England which have met the organization's strict criteria for technician certification and customer satisfaction, including a 12-month/12,000 mile warranty, a written estimate and AAA-mediated repair dispute arbitration.
Tom Giasson, Manager of AAA Northern New England Approved Automotive Programs, congratulated owner Ian Pratt, Service Manager Frank Barillaro and the entire staff for achieving the highest customer satisfaction ratings in the State of Maine, with 100-percent of their customers saying they would return for service and recommend Pratt Chevrolet Buick in Calais to others.
AAA offers a free public service to assist consumers in their search for a quality auto repair shop. AAA Approved Auto Repair, Approved Auto Body and Approved Auto Glass facilities have met stringent standards for customer service, quality and expertise. A listing of AAA Approved Auto Repair shops is available at AAA.com/repair.